Chat and Email Support Representative with English
1500 - 2000 BGN
(net)
HRS Bulgaria EOOD
On-site
Regular employment
0 - 3 years of experience
Full Time
Sofia, Bulgaria
Responsibilities
- Respond to customer inquiries via live chat and email in a timely and professional manner;
- Troubleshoot and resolve customer issues related to account access, deposits, withdrawals, and gameplay;
- Maintain a thorough understanding of our casino games, sports betting options, promotions, and policies to effectively assist customers.
Required skills
Communication Skills
Multitasking
English
Benefits
Additional days paid annual leave
Additional dental care
Additional medical insurance
Annual bonuses
Bonus for childbirth and marriage
Company training
Discounts from various retail chains
Food vouchers
Home office
Performance-based bonuses
Sports card
Taxi vouchers
Team buildings
Transport expenses covered
Vouchers for cosmetic procedures
Job posted 18 days ago