Case Management Specialist with Dutch

HRS Bulgaria EOOD
Regular employment
0 - 15 years of experience
Full Time
Sofia, Bulgaria
Responsibilities
Main Responsibilities:
- Implements the standardization process of the customer and operation department to ensure that the target is met and miscommunication and misunderstanding are avoided;
- Implements quality monitoring research and information infrastructure projects to support operational requirements, including company benchmarks, investigation procedures and standard management.
- Handle case assignments, draft service plans, review case progress and determine case closure;
Required skills
Controlling
Quality Control
Technical
Technical Support
English
Dutch
Benefits
Food vouchers
Home office
Transport expenses covered
Job posted 8 days ago