Case Management Specialist with Dutch

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HRS Bulgaria EOOD

Regular employment

0 - 15 years of experience

Full Time

Sofia, Bulgaria

Responsibilities

Main Responsibilities:

  • Implements the standardization process of the customer and operation department to ensure that the target is met and miscommunication and misunderstanding are avoided;
  • Implements quality monitoring research and information infrastructure projects to support operational requirements, including company benchmarks, investigation procedures and standard management.
  • Handle case assignments, draft service plans, review case progress and determine case closure;

Required skills

Controlling
Quality Control
Technical
Technical Support
English
Dutch

Benefits

Food vouchers
Home office
Transport expenses covered
Job posted 8 days ago