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On-site

On-site

Regular employment

0 - 2 years of experience

Full Time

Sofia, Bulgaria

Responsibilities

At HRS, we believe the right job can transform a person's life and the right person can transform a business. We're passionate about connecting our candidates with the right job for them. You are not an exception!

The extensive experience in the human resources industry under our belt has given us valuable insights and extensive knowledge of corporate cultures and thus enabled us to locate the best candidates for our clients.

Our client is a well-established international company, famous for its iGaming innovations. Their business focuses on individual approach towards each partner and support for each partner’s successful development. Currently, they are looking to add a new team member for the position of Back-office Representative with English.


The team includes dozens of young professionals whose main responsibilities are:


  • Providing exceptional customer support to ensure customer satisfaction;
  • Responding to inquiries regarding accounts status, deposits, bonuses, etc.;
  • Communicating effectively through various channels – chat, email, etc.;
  • Educate customers on all products in the company’s portfolio;
  • Collaborating with other teams and departments within the company.


The company offers:


  • Excellent remuneration, including attractive bonuses;
  • 25 days paid vacation;
  • Fully paid training;
  • Flexible shifts;
  • Food vouchers;
  • Generous transportation allowance;
  • Taxi vouchers for night shifts;
  • Additional health insurance;
  • Additional pay for every night shift;
  • Multisport card (partially covered);
  • Free beverages and snacks at the office;
  • Various opportunities for future development within the company.


This would be the right role for you if you have:


  • Proficiency in English (minimum C1 level);
  • Excellent communication skills;
  • Good computer skills;
  • Ability to work in a team as well as individually;
  • Previous experience as a customer support representative or knowledge regarding iGaming will be considered as an advantage.

All applications will be treated strictly confidential.

Only short-listed candidates will be contacted.

Required skills

Customer Satisfaction
Customer Service
Technical Support
Customer Communication
Strong English skills
English

Benefits

Additional days paid annual leave
Additional medical insurance
Company training
Food vouchers
Fruit and snacks in the office
Performance-based bonuses
Sports card
Taxi vouchers
Transport expenses covered
Job posted 22 days ago

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