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Telekom Service Pro with German or French (NEW project)

2400 - 2700 BGN

(net)

Logo of HRS Bulgaria EOOD

HRS Bulgaria EOOD

On-site

On-site

Regular employment

0 - 3 years of experience

Full Time / Part Time

Sofia, Bulgaria

Responsibilities

At HRS, we believe the right job can transform a person's life and the right person can transform a business. We're passionate about connecting our candidates with the right job for them. You are not an exception!

The extensive experience in the human resources industry under our belt has given us valuable insights and extensive knowledge of corporate cultures and thus enabled us to locate the best candidates for our clients.

For one of our partners, one of the leaders in the outsourcing, we are looking for:

Telekom Service Pro with German or French (NEW company)


Main Responsibilities:

  • Provide exceptional customer service via phone, chat, and email;
  • Strive to achieve and maintain high levels of customer satisfaction;
  • Collaborate seamlessly with different departments to resolve issues and enhance the customer experience;
  • Challenge yourself to achieve personal goals and continue to grow.

The client offers:

  • Very competitive salary that reflects your skills and experience;
  • Attractive bonus system to reward your exceptional performance;
  • Food vouchers to enjoy delicious meals;
  • Comprehensive health insurance package to keep you and your family covered;
  • Sports card for access to fitness and wellness facilities;
  • 20+ days of paid leave to ensure a healthy work-life balance;
  • Excellent career development opportunities to help you grow and advance;
  • Team-building events to foster a fun and collaborative work environment;

Job requirements:

  • Fluent level of German or French (C1);
  • Very good level of English (B1-B2 Level);
  • Excellent soft skills, self-confidence, and organizational skills;
  • Previous experience in the BPO field as Customer Support, sales or similar will be considered as an strong advantage.

Apply and you will get the full broad information about your possibilities with HRS Bulgaria!

All applications will be treated strictly confidential.

Only short-listed candidates will be contacted.

Required skills

Customer Satisfaction
Customer Service
Telecommunications
Customer requirements understanding
Caring about customers
Customer Communication
Customer Support
Customer-oriented
Organizational Skills
German
English
French

Benefits

Additional medical insurance
Additional dental care
Additional days paid annual leave
Additional salary (13th salary)
Additional pension insurance
Food vouchers
Free lunch
Fruit and snacks in the office
Fitness
Home office
Office drinks
Performance-based bonuses
Sports card
Taxi vouchers
Team buildings
Transport expenses covered
Job posted 21 days ago

or

to apply.