Order to Cash Team Leader with German

Main responsibilities:

• Lead a team of Analysts and SME's;
• Conduct training sessions and support the ongoing development of team members;
• Be responsible for operational deliverables of the assigned team;
• Drive process improvements and implement best practices to enhance efficiency and accuracy;
• Prepare and present regular performance reports to senior management and clients;
• Act as the primary point of contact for clients, managing expectations and handling escalations.