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Chat and Email Support with German (New iGaming Company)

2000 - 2300 BGN

(net)

Logo of HRS Bulgaria EOOD

HRS Bulgaria EOOD

Regular employment

0 - 15 years of experience

Full Time

Sofia, Bulgaria

Responsibilities

At HRS, we believe the right job can transform a person's life and the right person can transform a business. We're passionate about connecting our candidates with the right job for them. You are not an exception!

The extensive experience in the human resources industry under our belt has given us valuable insights and extensive knowledge of corporate cultures and thus enabled us to locate the best candidates for our clients.

Our partner is a leader in the iGaming-technology industry. Currently, they are looking for motivated specialists to join their new team in the position of Chat and Email Support with German (New iGaming Company)

Main Responsibilities:

  • Provide assistance in problem-solving to customers (via email or chat);
  • Provide friendly and prompt responses to gamers/ users;
  • Working with response templates according to the company's guidelines;
  • Supporting customers and business partners regarding company services;

The client offers:

  • Excellent and competitive salary;
  • Incentive bonuses;
  • Great office locations – Sofia and Plovdiv;
  • Flexible working time (24/7);
  • Transport allowance for late and night shifts;
  • Luxury Social Package;
  • Free snacks and beverages in the office;
  • Initial paid training;
  • Opportunity for career development;
  • Team-building activities.

Job requirements:

  • Excellent level of German (B2/C1);
  • Fluent level of English (B2);
  • Analytical and problem-solving skills and attention to detail are key;
  • The role is suitable for students and candidates without experience;

Apply NOW and join the team!

All applications will be treated strictly confidential.

Required skills

Client Focus
Customer Satisfaction
Customer Service
German
English

Benefits

Additional medical insurance
Central location
Food vouchers
Holiday bonuses
Fruit and snacks in the office
Office drinks
Relax zone
Sports card
Taxi vouchers
Team buildings
Job posted 23 days ago

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