Chat and Email Platform Coordinator with German
2000 - 2200 BGN
(net)
HRS Bulgaria EOOD
Hybrid
Regular employment
0 - 15 years of experience
Full Time
Sofia, Bulgaria
Responsibilities
Our partner is one of the newest outsourcing companies in Sofia, Bulgaria. Currently, they are looking for motivated specialists to join their team in the position: Chat and Email Platform Coordinator with German
Мain responsibilities:
- Provide general support to the clients via chat and email regarding set up of accounts, payments, updates and password resets;
- Update the users of the platform on new requirements and upcoming bonuses;
- Work closely with internal teams to ensure seamless collaboration;
- Offer timely assistance to resolve client requests.
Required skills
Attention to Detail
Client Focus
Communication Skills
Interpersonal Skills
Personal Interaction
German
Benefits
Additional medical insurance
Additional salary (13th salary)
Additional days paid annual leave
Annual bonuses
Company kindergarten
Company training
Christmas and Easter bonuses
Central location
Childcare allowance
Fitness
Free lunch
Fruit and snacks in the office
Home office
Office drinks
Performance-based bonuses
Relax zone
Sports card
Taxi vouchers
Team buildings
Transport expenses covered
Job posted 14 days ago