Business Client Manager

**All interviews will be conducted remotely (online or by phone).

Our client: Since 2000, our client has been providing payment solutions to customers and businesses across the globe, offering instant, safe and convenient payment services. Their global online payment platform enables users to make secure and fast transactions, such as money transfers, payments, and online shopping.

Ready to dive into the dynamic world of FinTech?

We're hiring a Business Client Manager to join our friendly team!

Key Responsibilities:

• Act as the primary point of contact for our business clients, building long-term partnerships and providing expert advice on products and services.
• Guide employees and new customers thought the product’s features and specifics.
• Identify clients’ needs, assemble internal cross-functional teams to address those needs, and manage those activities through to completion.
• Build strong partnerships and maintain communication with clients.
• Grow existing accounts by both cross-selling and upselling.
• Be the voice of the client – you will be their main point of contact.

Qualifications:

• Minimum 1 year of hands-on experience in the FinTech sector, ideally in roles such as Business Client Manager, Key Account Manager, or Merchant Underwriting Specialist. AML, KYC, or Merchant Onboarding experience is a plus!
• Stellar English skills (C1 level or higher).
• Tech-savvy with proficiency in Atlassian tools (Jira, Confluence), MS Office (especially Excel & Pivot functions, SharePoint), and creative presentation software like Canva and PowerPoint.
• A winning personality with stress resistance, the ability to prioritize tasks on the fly, and a knack for diffusing tension with a dash of humor.

Benefits:

• An attractive remuneration + annual review. Referral bonuses.
• Fixed working hours (Monday-Friday)
• 20 days of paid leave per year + 2 days off for volunteering
• Digital food vouchers
• Full training provided
• Additional health insurance and other social benefits. Exclusive discounts & offers.
• Open-minded management team promoting innovation, personal, and professional development.
• Permanent employment; full-time.