Technical Support with Italian - Tier 1

Our partner is a global AI services provider is expanding their operations team in Europe. Currently, they are looking for motivated specialists to join their multilingual team in the position:

Technical Support with Italian - Tier 1

Main Responsibilities:

• Guides business clients through diagnostic and troubleshooting processes;
• Collaborates with other staff to research and resolve problems;
• Troubleshooting system and network problems, diagnosing and solving hardware or software faults;
• Maintains knowledge of technology innovations and trends.

What you will get in return:

• Full technical training;
• Additional Health Insurance;
• Fully covered public transport subscription;
• Food Vouchers;
• Professional and friendly work environment;
• Opportunity to grow your career in a multinational company;
• Home-office opportunity;
• Internal training with experienced professionals;
• Office location at A-class building in Sofia city.

Job requirements:

• Prior customer service or support experience is required;
• Have excellent verbal and written Italian (C1/C2 Level);
• 1+ years of Help Desk or Customer Service experience;
• Superior researching, problem-solving, and troubleshooting skills;
• Excellent customer service skills;
• Passions for technology and learning.

Only short-listed candidates will be contacted.

Apply and you will get the full broad information about your possibilities with HRS Bulgaria!