nPloy лого
Hybrid

Hybrid

Regular employment

1 - 3 years of experience

Full Time

Sofia, Bulgaria

Описание

  • Ensure that the delivery and/or collection of devices are well coordinated with customers and LSPs;
  • Maintain a proactive approach to support the (internal) customers and meet their requirements with added-value responses;
  • Raise system tickets when issue(s) cannot be solved;
  • Respond to internal customers’ queries & questions and provide solutions by email or phone;
  • Communicate supply lead time answers and constraints. Advise alternative solutions to operations teams (sales, engineers…etc.);
  • Liaise with Order entry & Order to cash teams to create purchase orders for device delivery and old/defective pick-up devices (re-sites, technical exchange, dead on arrival) and replace them with new ones where needed;
  • Monitor part allocation data to coordinate shipping and receiving dates, ensure on-time allocations of orders, and make sure backlog is kept to a minimum for better customer satisfaction;
  • Monitor local stock and liaise with order creation to ensure total country inventory is kept to a minimum.

Необходими умения

Communication Skills
Logistics
Logistics Management
Supply Chain Management
german
english
Order to Cash processes
German
English

Придобивки

Transport expenses covered
Additional dental care
Additional medical insurance
Annual bonuses
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