Supervisor with English (Online Gaming)
HRS Bulgaria EOOD
On-site
Regular employment
1 - 2 years of experience
Full Time
Sofia, Bulgaria
Описание
- Management and monitoring of complex customer-related cases;
- Quality check of the performance of the agents, giving and receiving feedback;
- Briefing team members, creating daily, weekly and monthly reports;
- Onboarding, training and developing agents.
Необходими умения
Analytics & Reporting
Communication Skills
Critical Thinking
Customer Satisfaction
Customer Service
Leadership
Team Leadership
Fluent English
English
Придобивки
Food vouchers
Additional dental care
Additional medical insurance
Company training
Discounts from various retail chains
Fruit and snacks in the office
Office drinks
Performance-based bonuses
Referral bonuses
Relax zone
Sports card
Team buildings
Transport expenses covered
Обявата е публикувана преди 25 дни