Sports Betting Support Specialist with English and Arabic

**All interviews will be conducted remotely (online or by phone).

Our client is a startup provider of high-quality sports betting platform. If you have a passion for sports and want to build a successful career in customer services, check it out!

YOUR ROLE:

• Develop and maintain relationships with customers mainly over chat and email.
• Review and refund suspicious deposits made by clients on the platform.
• Request and review client ID documents when necessary.
• Execute an organized, efficient and structured working process.
• Meet predetermined targets and represent the company in a professional manner.

REQUIRED SKILLS:

• Fluent English.
• Previous experience in the sports betting industry/client services will be a huge advantage.
• Excellent computer literacy.
• Excellent interpersonal and communication skills.
• Very good customer orientation.

WHAT WE OFFER:

• An attractive remuneration + monthly performance bonuses. Referral bonuses.
• Flexible working time
• 20 days of paid leave per year + 2 days off for volunteering
• Full training provided
• Additional health insurance and other social benefits. Exclusive discounts & offers.
• Open-minded management team promoting innovation, personal, and professional development.
• Permanent employment; full-time.