nPloy лого

Junior B2B Technical Support Advisor with German (Fully Remote)

1900 - 2400 BGN

(net)

Лого на HRS Bulgaria EOOD

HRS Bulgaria EOOD

Home office

Home office

Regular employment / Remote Work

0 - 15 years of experience

Full Time

Sofia, Bulgaria

Описание

Our partner is one of the leading outsourcing companies in Bulgaria. They are looking for a Junior B2B Technical Support Advisor with German (Fully Remote) to join their team in Bulgaria. The person will have the opportunity to build a good professional relationship with the clients and improve their experience as users.

Main Responsibilities:

  • Performing technical support of company employees via phone, email, and chat;
  • Providing general technical guidance and assistance in problem-solving to corporate users from international companies ;
  • Diagnosing and resolving technical issues, related to laptops, desktops, tablets, phones, routers, Microsoft office package and other applications;
  • Troubleshooting email, VPN and other issues.

The Client Offers:

  • Excellent salary and bonus system;
  • Nice and friendly multicultural atmosphere;
  • Fully-Remote option;
  • Flexible working time (Monday - Friday, no night shifts);
  • Social Benefit Package;
  • Free courses in this field;
  • Real chances to develop professionally in the company according to one's preferences.

This would be the right role for you if you:

  • Have excellent verbal and written German (C1/C2 Level);
  • Good English level (B1 - B2 Level);
  • Very good skills with MS Office, VPN, Outlook is a must;
  • Previous experience in technical support will be considered as an advantage but is not a must.

Apply and you will get the full broad information about your possibilities with HRS Bulgaria!
All applications will be treated strictly confidential

Необходими умения

Customer Service
Technical Support
german
German
English

Придобивки

Additional medical insurance
Food vouchers
Performance-based bonuses
Sports card
Обявата е публикувана преди 19 дни

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