nPloy лого

Implementation Specialist for Technical Solutions with German

2500 - 3000 BGN

(net)

Лого на HRS Bulgaria EOOD

HRS Bulgaria EOOD

Regular employment / Remote Work

0 - 15 years of experience

Full Time

Sofia, Bulgaria

Описание

At HRS, we believe the right job can transform a person's life and the right person can transform a business. We're passionate about connecting our candidates with the right job for them. You are not an exception!

The extensive experience in the human resources industry under our belt has given us valuable insights and extensive knowledge of the corporate cultures and thus enabled us to locate the best candidates for our clients.

Our partner is one of the leading providers of technologies, innovations, and solutions, and they are constantly expanding their business and services. They are looking for experienced and motivated specialists to join their multilingual team on the position:

Implementation Specialist for Technical Solutions with German

Main responsibilities:

  • Assisting external clients in the implementation of technical systems, software, hardware or solutions;
  • Evaluating clients’ needs and developing configurations that support business processes;
  • Providing support regarding trouble tickets, documenting issues;
  • Guiding customers and resolving issues related to the usage of the platform.
  • Helping customers with setup/provisioning of customer IP devices and assists with the setup of user accounts, extensions and web-based call routing configurations;

The company offers:

  • Excellent remuneration
  • Great social benefits package including an additional medical plan, sports card, food vouchers etc.;
  • Dynamic and friendly multinational working environment;
  • Team activities, team buildings;
  • Standard working time (Monday-Friday)
  • Home-office opportunity
  • Opportunities for long-term professional career

Job requirements:

  • Have excellent verbal and written German (C1/C2 Level);
  • Excellent English level (B2/C1 level);
  • Technical knowledge or understanding;
  • Knowledge of VOIP, networking, routers, and modems;
  • 1+ years Help Desk or Customer Service experience will be an advantage;
  • Customer service orientation and attention to details;

Apply now and join the international team!

All applications will be treated strictly confidential.

Необходими умения

Customer Satisfaction
Customer Service
Focus
Technical
Technical Support
Cloud technologies
Understanding Customer Needs
Caring about customers
Technical Communication Skills
Customer Communication
Customer Support
Customer-oriented
German
English

Придобивки

Additional medical insurance
Central location
Additional dental care
Annual bonuses
Food vouchers
Company training
Home office
Sports card
Taxi vouchers
Team buildings
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