nPloy лого

Help Desk Technical Specialist with German

2700 - 2800 BGN

(net)

Лого на HRS Bulgaria EOOD

HRS Bulgaria EOOD

Regular employment / Remote Work

0 - 15 years of experience

Full Time

Sofia, Bulgaria

Описание

At HRS, we believe the right job can transform a person's life and the right person can transform a business. We're passionate about connecting our candidates with the right job for them. You are not an exception!

The extensive experience in the human resources industry under our belt has given us valuable insights and extensive knowledge of the corporate cultures and thus enabled us to locate the best candidates for our clients.

Our partner is one of the leading business transformation companies.

They are looking for a Help Desk Technical Specialist with German to join their team as it is expanding.

The person will have the opportunity to build a good professional relationship with the clients and improve their experience as users.

Responsililities:

· Provide technical assistance to clients regarding hardware/ software or network problem diagnosis;

·Support and guide end-users and business partners regarding the company services

· Route problems to internal I.M. support staff.

· Use specialized software;

The client offers:

· Excellent salary;

· Professional and friendly work environment;

· Opportunity to grow your career in a multinational company;

· Standart working time (Mon-Fri) ;

· Home office work;

Job Requirements:

· Have excellent verbal and written German (C1/C2 Level);

· Very good English level (B2/C1 Level);

·Technical knowledge or understanding;

· 1+ years Help Desk or Customer Service experience will be an advantage;

Apply and you will get the full broad information about your possibilities with HRS Bulgaria!

All applications will be treated strictly confidential.

Only short-listed candidates will be contacted

Необходими умения

Customer Satisfaction
Customer Service
Service
Service Delivery
Solution Orientation
Technical Support
Customer requirements understanding
Positive Attitude
german
english
Understanding Customer Needs
Caring about customers
Customer Communication
Customer Support
Customer-oriented
German
English

Придобивки

Additional medical insurance
Team buildings
Taxi vouchers
Sports card
Home office
Food vouchers
Office drinks
Performance-based bonuses
Referral bonuses
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