Customer support specialist with Portuguese (application for cryptocurrency)

Лого на HRS Bulgaria EOOD

HRS Bulgaria EOOD

Responsibilities

  • The main focus of the role is providing general customer support to the clients mainly via  email and chat regarding the mobile financial app;
  • Resolving and investigating various cases and escalating them to the responsible departments;
  • Provide support to management and take ownership to drive process and service enhancement.

Required skills

Communication Skills
Technical Support
English
Portuguese

Benefits

Additional dental care
Additional medical insurance
Fruit and snacks in the office
Sports card
Additional salary (13th salary)
Обявата е публикувана преди 8 дни