Customer Support Guide with French

Лого на bunq

bunq

Responsibilities

NO UNHAPPY USERS

NO TELEPHONES

NO ROBOTS

SIMPLY TALKING ABOUT BUNQ WITH FRIENDS… EH USERS.

 

This is you

  • you see coworkers and users like your chosen family.
  • your English skills are second to none (near native)
  • you can clearly write/understand French
  • working full-time is your vibe, and you give 100% whenever you're called to action.
  • you're located in Sofia and know how to get shit done, Bulgarian style.

This is how you'll contribute

  • use the written word, emojis and gifs to make our users happy.
  • via online chat and email, you listen, investigate and pinpoint the source of the problem and fix it.
  • work in an international environment by coordinating with 2nd line support at bunq HQ.
  • join the bunq family.

This is us

  • changing the world of finance and banking, being part of a dedicated, international team that makes the Bank Of The Free what it is: the de facto innovator in Fintech.
  • offering you a full-time permanent contract.
  • helping you stay social and healthy with loads of fun events and a MultiSport Pass.
  • creating an awesome work environment with awesome people for our new office in Sofia.
  • we have fun, do good and work hard. Feel free to add a gif to your graph.

Required skills

Communication Skills
Customer Service
Teamwork
Written communication
English
French

Benefits

Additional medical insurance
Christmas and Easter bonuses
Fruit and snacks in the office
Home office
Office drinks
Referral bonuses
Service parking (parking space)
Sports card
Taxi vouchers