Customer Support Agent with German (Flexible Shifts)

Customer Support Agent with German (Flexible Shifts)

At HRS, we believe the right job can transform a person's life and the right person can transform a business. We're passionate about connecting our candidates with the right job for them. You are not an exception!

The extensive experience in the human resources industry under our belt has given us valuable insights and extensive knowledge of corporate cultures and thus enabled us to locate the best candidates for our clients.

For one of our clients, an innovative leading company specializing in client services, we are looking for:

Customer Support Agent with German (Flexible Shifts)

Main responsibilities:

• Supporting B2B clients;
• Managing different requests;
• Providing accurate information about products and services;
• Answering questions via chat, email, and phone;
• Collaborating closely with colleagues across the entire international business;
• Managing and documenting customer interactions in our client's CRM system.

Our client offers:

• Competitive salary – above average in the sector;
• Additional health insurance (incl. dental care);
• Sports card;
• Standard or flexible working hours;
• Great office location;
• Career development opportunities;
• Nice and friendly atmosphere;
• Opportunity to work with motivated professionals;
• Extensive training programs;
• Professional development in one of the biggest companies in the Bulgarian market;
• Team Building activities.

Job requirements:

• Fluency in English (C1);
• Fluency in German (C1);
• Previous experience in a customer support position is a plus;
• Excellent communication skills, analytical skills, and detail orientation.

We are looking forward to meeting you!

Applications will be processed in strict confidentiality.

Only short-listed candidates will be contacted.

HRS Recruitment Services Bulgaria has a license from the National Employment Agency with №2525 from 26. 04. 2018.