Customer Orders and Requests Operator with French

  •   Key orders accurately and on-time with regard to internal procedures and with agreed service level targets
    •   Communicate effectively with regard to incoming orders, products requests, price inquires, supply inquires, delivery management, export documents creation, order status follow-up
    •   Process and follow-up customer inquiries related to its scope
    •   Front-office for customer contact: telephone, e-mail, chat contact with customers
    •   Contact customers on appropriate communication channel (phone, e-mail, chat)
    •    Monitor performance and take appropriate actions to achieve Bic business targets