Senior Lease Operations Coordinator

Job Overview:

As the initial cohort of the Leasing Operations team for the region, this new role involves overseeing and streamlining leasing activities within a specific geographic area. The ideal candidate will be a skilled operational practitioner with a solid understanding of the end to end leasing operational process

You will have the ability to successfully operate in the most complex disciplines, in which the company must operate to be successful. You will take accountability for ensuring a positive sales and Finance Partner experience whilst navigating multiple cross functional teams

You will provide mentoring and guidance to less experienced team members as the team grows. You will be routinely expected to exercise independent judgment in developing methods, techniques and criteria for achieving objectives.

Key Responsibilities:

Key responsibilities include coordinating with the Leasing Process Owner team (responsible for Process Design), Regional Leasing Operations Manager and multiple cross functional stakeholders at a senior level to gain buy in and collaboration as you are involved in building a Regional Leasing Operations team, implement efficient and harmonized global lease processes & implement a lease management system.

Experience Required:

This Senior Leasing Operations Coordinator role requires a specialized blend of experience, underscoring a robust understanding of IT equipment leasing processes, contract management, and customer service. Candidates should possess at least 5+ years of experience in IT equipment leasing or a closely related area, with a demonstrated proficiency in managing relationships, and handling lease documentation for IT/workplace assets. Expertise in operational procedures, financial analysis related to leasing agreements, and compliance with relevant laws and regulations is crucial. Strong communication skills are essential, as well as the ability to lead and coordinate efforts across teams. Knowledge of the latest IT equipment, software for lease management, and an analytical mindset to assess market trends and financial data are highly valued. This role demands a proactive, problem-solving attitude, the ability to work efficiently under pressure, and meticulous attention to detail to ensure the alignment of leasing operations with business objectives.

Operational Excellence:

Test, execute & maintain the end-to-end regional leasing process in the areas assigned

Regularly review relevant metrics and industry best practices to enhance the efficiency and accuracy of leasing operations within the region.

Compliance and Regulations:

Guarantee adherence to regional leasing laws, regulations, and standards.

Keep abreast of regional market trends and regulatory changes impacting leasing operations.

Team Collaboration:

Positively collaborate with your team peers and Manager to foster a culture of excellence, innovation, continuous improvement, and outstanding customer service.

Financial Management:

Cost Reduction: Implementing strategies to reduce operational costs, enhance profitability & drive a better Sales, Customer and Finance Partner experience.

Stakeholder Engagement:

Work closely with internal stakeholders (such as finance, legal, sales) to ensure leasing operations delivers against regional business objectives.

Ensure process & tool related continuous feedback loops in place with the relevant leasing process design team

Technology and Innovation:

Ensure the technological solutions in the Region are optimised to improve leasing processes and customer experiences within the region.

Encourage innovative practices in leasing operations to maintain competitiveness in the regional market.